Data protection policy
PRIVACY POLICY
1) INFORMATION ABOUT THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE RESPONSIBLE PARTY
1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data are all data with which you can be personally identified.
1.2 The data controller on this website in accordance with the General Data Protection Regulation (GDPR) is Shop Name. The data controller is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data.
1.3 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the string "https://" and the lock symbol in your browser line.
2) DATA COLLECTION WHEN VISITING OUR WEBSITE
When you use our website for informational purposes only, without registering or otherwise providing us with information, we only collect data that your browser sends to our server (so-called "server log files"). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:
- Our visited website
- Date and time of access
- Amount of data sent in bytes
- Source/referral from which you came to the page
- Browser used
- Operating system used
- IP address used (if applicable, in anonymized form)
The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website. There is no further processing or use of the data. However, we reserve the right to retrospectively check the server log files should there be concrete indications of unlawful use.
To make your visit to our website attractive and to enable the use of certain functions, we use cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your device and allow us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process certain user information to an individual extent, such as browser and location data as well as IP address values. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.
Some of the cookies serve to simplify the ordering process by storing settings (e.g., remembering the contents of a virtual shopping cart for a later visit to the website). If individual cookies implemented by us also process personal data, the processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR either for the performance of the contract or in order to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit.
Under certain circumstances, we may work with advertising partners who help us make our website more interesting for you. For this purpose, cookies from partner companies may also be stored on your hard drive when you visit our website (third-party cookies). If we work with the aforementioned advertising partners, you will be individually and separately informed about the use of such cookies and the scope of the information collected in the following paragraphs.
Please note that you can set your browser to inform you about the setting of cookies and decide on their acceptance individually or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers at the following links:
Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Chrome: https://support.google.com/chrome/answer/95647?hl=en
Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Opera: https://help.opera.com/en/latest/web-preferences/#cookies
Please note that if you do not accept cookies, the functionality of our website may be limited.
4) When contacting us (e.g., via contact form or email), personal data is collected. The data collected in the case of a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of responding to your inquiry or for contacting you and the associated technical administration. The legal basis for processing the data is our legitimate interest in responding to your request pursuant to Art. 6 para. 1 lit. f GDPR. If your contact is aimed at concluding a contract, an additional legal basis for processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after final processing of your inquiry, which is the case if it can be inferred from the circumstances that the matter in question has been conclusively clarified and there are no legal obligations to retain data.
- SOFORT
If you select the payment method "SOFORT," the payment processing will be carried out by the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter referred to as "SOFORT"), to whom we will pass on the information you provided during the ordering process, including information about your order, in accordance with Art. 6 para. 1 lit. b GDPR. Sofort GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). Your data will be passed on exclusively for the purpose of payment processing with the payment service provider SOFORT and only to the extent necessary. You can find further information about SOFORT's data protection regulations at the following internet address: https://www.klarna.com/sofort/datenschutz
- CONTACT FOR REVIEW REMINDER
Own review reminder (no dispatch by a customer review system)
We use your email address to remind you once to leave a review of your order for the review system we use, provided you have given us your express consent in accordance with Art. 6 para. 1 lit. a GDPR during or after your order.
You can revoke your consent at any time by sending a message to the data controller.
- USE OF SOCIAL MEDIA: SOCIAL PLUGINS 9.1 Facebook Plugins with Shariff Solution
Special additional customs clearance costs and/or import duties are not included in the price and are at the expense of the customer.
Our website uses so-called social plugins ("plugins") from the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook").
To increase the protection of your data when visiting our website, these buttons are not fully integrated as plugins, but only embedded in the page using an HTML link. This type of integration ensures that when a page of our website containing such buttons is called up, no connection is yet established with Facebook's servers. When you click on the button, a new browser window opens and calls up the Facebook page, where you can interact with the plugins there (possibly after entering your login data).
Facebook Inc., based in the USA, is certified under the US-European data protection agreement "Privacy Shield," which ensures compliance with the level of data protection applicable in the EU.
For the purpose and scope of data collection and further processing and use of data by Facebook as well as your related rights and options to protect your privacy, please refer to Facebook's privacy policy: https://www.facebook.com/policy.php
9.2 Google+ Plugins as Shariff Solution
Our website uses so-called social plugins ("plugins") from the social network Google+, which is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").
To increase the protection of your data when visiting our website, these buttons are not fully integrated as plugins, but only embedded in the page using an HTML link. This type of integration ensures that when a page of our website containing such buttons is called up, no connection is yet established with Google+'s servers. When you click on the button, a new browser window opens and calls up the Google+ page, where you can interact with the plugins there (possibly after entering your login data).
Google LLC, based in the USA, is certified under the US-European data protection agreement "Privacy Shield," which ensures compliance with the level of data protection applicable in the EU.
For the purpose and scope of data collection and further processing and use of data by Google as well as your related rights and options to protect your privacy, please refer to Google's privacy policy: https://www.google.com/intl/de/policies/privacy/
9.3 Instagram Plugin as Shariff Solution
On our website, we use so-called Social Plugins ("Plugins") from the online service Instagram, operated by Instagram LLC, 1601 Willow Rd, Menlo Park, CA 94025, USA ("Instagram").
To enhance the protection of your data when visiting our website, these buttons are not fully integrated as plugins but are merely embedded as HTML links into the page. This ensures that when you access a page of our website containing such buttons, no connection is established with Instagram servers. If you click on the button, a new browser window will open, directing you to the Instagram page where you can interact with the plugins there (possibly after entering your login credentials).
Instagram LLC, based in the USA, is certified under the US-European data protection agreement "Privacy Shield," ensuring compliance with the data protection standards applicable in the EU.
For the purpose and scope of data collection, as well as further processing and use of the data by Instagram, along with your related rights and privacy settings, please refer to Instagram's privacy policy: https://help.instagram.com/155833707900388/
- ONLINE-MARKETING
10.1 DoubleClick by Google
This website utilizes the online marketing tool DoubleClick by Google, operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("DoubleClick").
DoubleClick uses cookies to display relevant ads to users, improve campaign performance, or prevent users from seeing the same ads repeatedly. Google captures, via a cookie ID, which ads are displayed in which browser, thus preventing duplicate ad displays. The processing is based on our legitimate interest in optimal marketing of our website pursuant to Art. 6 (1) lit. f GDPR.
DoubleClick can also track conversions using cookie IDs related to ad requests. This occurs, for instance, when a user views a DoubleClick ad and later makes a purchase on the advertiser's website using the same browser. According to Google, DoubleClick cookies do not contain personally identifiable information.
Due to the marketing tools used, your browser automatically establishes a direct connection to Google's server. We have no control over the scope and further use of data collected by Google through the use of this tool and therefore inform you according to our level of knowledge: By integrating DoubleClick, Google receives information that you have accessed the corresponding part of our website or clicked on an ad from us. If you are registered with a Google service, Google can associate the visit with your account. Even if you are not registered with Google or have not logged in, there is a possibility that the provider may obtain and store your IP address.
If you do not wish to participate in this tracking procedure, you can disable cookies for conversion tracking by adjusting your browser settings to block cookies from the domain www.googleadservices.com, https://www.google.de/settings/ads. This setting will be deleted if you delete your cookies. Alternatively, you can inform yourself about setting cookies and make related adjustments through the Digital Advertising Alliance at www.aboutads.info. Lastly, you can configure your browser to notify you about cookie settings and decide on their acceptance individually or exclude the acceptance of cookies for specific cases or in general. Please note that rejecting cookies may limit the functionality of our website.
Google LLC, based in the USA, is certified under the US-European Privacy Shield Agreement, ensuring compliance with the data protection standards applicable in the EU.
For further information on the privacy policy of DoubleClick by Google, please visit: https://www.google.de/policies/privacy/
11) Web Analytics Services
Google (Universal) Analytics
- Google Universal Analytics
This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses so-called "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address, which will be truncated by "_anonymizeIp()" to ensure anonymization and prevent direct identification of individuals) will be transmitted to and stored by Google on servers in the United States.
This website uses Google Analytics exclusively with the extension "_anonymizeIp()", which ensures anonymization of the IP address by truncation and excludes direct personal reference. By means of this extension, Google truncates and thereby anonymizes your IP address within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and truncated there. In these exceptional cases, this processing is carried out in accordance with Art. 6 (1) lit. f GDPR based on our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes.
On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity, and providing other services relating to website activity and internet usage to us. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de
Alternatively to the browser plugin or within browsers on mobile devices, you can click on the following link to set an opt-out cookie that will prevent Google Analytics from collecting data on this website in the future (this opt-out cookie works only in this browser and only for this domain; if you delete your cookies in this browser, you must click this link again): Google Analytics Opt-out
Google LLC, based in the USA, is certified under the US-European Privacy Shield Agreement, which ensures compliance with EU data protection standards.
This website also uses Google Analytics for a cross-device analysis of visitor traffic, conducted through a User-ID. When a user first accesses a page, a unique, permanent, and anonymized ID is assigned to the user, which is set across devices. This allows interaction data from different devices and sessions to be assigned to a single user. The User-ID does not contain any personally identifiable information and does not transmit such information to Google.
You can object to the collection and storage of data via the User-ID at any time with effect for the future. To do this, you must disable Google Analytics on all systems you use, for example, in another browser or on your mobile device.
12) Retargeting / Remarketing / Recommendation Advertising via Facebook Custom Audience using Pixel Method
This website uses the "Facebook Pixel" provided by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook"). With your explicit consent, this allows the tracking of user behavior after they have viewed or clicked on a Facebook advertisement. This process is used to evaluate the effectiveness of Facebook advertisements for statistical and market research purposes and may help optimize future advertising efforts.
The data collected is anonymous to us, meaning it does not provide us with any information about the identity of users. However, Facebook stores and processes the data, enabling them to associate it with the respective user profile and use it for their own advertising purposes, in accordance with Facebook's Data Policy (https://www.facebook.com/about/privacy/). You can enable Facebook and its partners to place advertisements on and off Facebook. For these purposes, a cookie may also be stored on your computer. These processing operations are carried out only with your explicit consent in accordance with Art. 6 (1) lit. a GDPR.
Consent for the use of the Facebook Pixel may only be given by users who are older than 13 years. If you are younger, we ask you to obtain permission from your legal guardian.
Facebook Inc., based in the USA, is certified under the US-European Privacy Shield Agreement, ensuring compliance with EU data protection standards.
To disable the use of cookies on your computer, you can set your internet browser to prevent cookies from being stored on your computer in the future or to delete previously stored cookies. However, disabling all cookies may result in some features on our websites no longer functioning. You can also disable the use of cookies by third-party providers such as Facebook on the following website of the Digital Advertising Alliance: https://www.aboutads.info/choices/
Google AdWords Remarketing
Our website uses the features of Google AdWords Remarketing, which enables us to advertise this website in Google search results as well as on third-party websites. The provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). For this purpose, Google sets a cookie in the browser of your device, which automatically enables interest-based advertising based on a pseudonymous cookie ID and the pages you have visited. The processing is carried out based on our legitimate interest in the optimal marketing of our website according to Art. 6 (1) lit. f GDPR.
Further data processing only occurs if you have consented to Google linking your internet and app browser history with your Google account and using information from your Google account to personalize ads that you see on the web. If you are logged into your Google account during your visit to our website in this case, Google will use your data together with Google Analytics data to create and define target audience lists for cross-device remarketing. For this purpose, your personal data is temporarily linked by Google with Google Analytics data to create target groups.
You can permanently deactivate the setting of cookies for ad preferences by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/onweb/
Alternatively, you can inform yourself about the setting of cookies and make adjustments by visiting the Digital Advertising Alliance website at www.aboutads.info. Finally, you can configure your browser to notify you about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for specific cases or in general. Please note that if you do not accept cookies, the functionality of our website may be limited.
Google LLC, headquartered in the USA, is certified under the US-EU Privacy Shield framework, ensuring compliance with the level of data protection required in the EU.
For further information and privacy policies regarding advertising and Google, you can view them here: https://www.google.com/policies/technologies/ads/
13) RIGHTS OF THE DATA SUBJECT
13.1 The applicable data protection law grants you comprehensive rights as a data subject (information and intervention rights), which we hereby inform you about:
Right to Information according to Art. 15 GDPR: You have the right to obtain information about your personal data processed by us, the purposes of processing, the categories of personal data processed, the recipients or categories of recipients to whom your data have been or will be disclosed, the planned storage duration or the criteria for determining the storage duration, the existence of a right to rectification, erasure, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if it was not collected by us, the existence of automated decision-making including profiling and, where applicable, meaningful information about the logic involved, the significance, and the envisaged consequences of such processing, as well as your right to be informed about the guarantees according to Art. 46 GDPR when your data is transferred to third countries.
Right to Rectification according to Art. 16 GDPR: You have the right to obtain without undue delay the rectification of inaccurate personal data concerning you or the completion of incomplete personal data stored by us.
Right to Erasure according to Art. 17 GDPR: You have the right to obtain the erasure of your personal data stored by us if the processing is not necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise, or defense of legal claims.
Right to Restriction of Processing according to Art. 18 GDPR: You have the right to obtain the restriction of processing of your personal data if you contest the accuracy of the data, the processing is unlawful but you oppose the erasure of the data, we no longer need the data for the purposes of processing but you require them for the establishment, exercise, or defense of legal claims, or you have objected to processing pursuant to Article 21 GDPR pending the verification of whether our legitimate grounds override yours.
Right to Notification according to Art. 19 GDPR: If you have exercised your right to rectification, erasure, or restriction of processing against the controller, the controller is obliged to communicate any rectification or erasure of personal data or restriction of processing to each recipient to whom the personal data have been disclosed, unless this proves impossible or involves disproportionate effort. You have the right to be informed about these recipients.
Right to Data Portability according to Art. 20 GDPR: You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format or to transmit those data to another controller, where technically feasible.
Right to Withdraw Consent under Article 7(3) GDPR: You have the right to withdraw your consent to the processing of data at any time with effect for the future. In the event of withdrawal, we will promptly delete the data concerned, provided that further processing cannot be based on a legal basis for processing without consent. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
Right to Lodge a Complaint pursuant to Article 77 GDPR: If you believe that the processing of your personal data infringes the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, your place of work, or the place of the alleged infringement, without prejudice to any other administrative or judicial remedy.
Right to Object under Article 21 GDPR
If we process your personal data based on our legitimate interest in the context of a balancing of interests, you have the right to object to this processing at any time for reasons arising from your particular situation, with effect for the future.
If you exercise your right to object, we will cease processing the data concerned. However, further processing may be reserved if we can demonstrate compelling legitimate grounds for processing that override your interests, fundamental rights, and freedoms, or if the processing serves the assertion, exercise, or defense of legal claims.
If your personal data is processed by us for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising. You can exercise your right to object as described above.
If you exercise your right to object, we will cease processing the data concerned for direct marketing purposes.
Duration of Storage of Personal Data
The duration of storage of personal data is determined by the respective statutory retention period (e.g., commercial and tax retention periods). After the expiry of the period, the corresponding data will be routinely deleted unless they are no longer required for contract fulfillment or initiation and/or there is no longer a legitimate interest on our part in continued storage.